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Knowledge Process Outsourcing (KPO)

Knowledge Process Outsourcing

What is KPO? There is often a mix-up between BPO and KPO services. In fact KPO is one step extension of BPO. The term BPO involves the contracting of day-day support operations and responsibilities of specific business processes to a third-party service provider; where as knowledge process outsourcing (KPO) is a form of outsourcing, in which knowledge-related and information-related work is carried out on behalf of the client that would require subject matter expertise, domain knowledge and experience of the people carrying out the activity.

Silgate, a KPO Company provides end-to-end knowledge process outsourcing (KPO) services. The KPO services from the co. include claims processing, healthcare services, financial services and more.

With our knowledge process outsourcing (KPO) services (claims processing, healthcare services, financial services etc.), we aim to provide our clients with end to end relevant and authentic information that can form the core of their business processes. We provide them with research and in-depth analysis services that are diverse in nature.

Our company comprises of specialists with high potential and rich global exposure apart from vast knowledge and experience. Our team is well-trained in conducting research with an analytical eye towards your industry specific market. We handle your sensitive projects by following a stringent process with high-end results.

Outsourcing your KPO services (including claims processing, healthcare services, financial services etc.) with our team will ensure that an important part of your process is taken care of, while you get time to concentrate on the growth and overall development of your business. We follow a pre-defined strategic plan absorbing minute details providing you with an updated report which in turn helps augment your business. You end up saving time, resources and costs and get quality results delivered to you within the set time frame.

Silgate, Knowledge Process Outsourcing (KPO) Services Include:

  Healthcare Services :-
    - Payer Service Offerings
    - Provider Service Offerings
  Financial Services :-
    - Book keeping Services
    - Financial Analysis Services
    - Financial Research Services
    - Balance Sheet Reconciliation