Technology deployed Includes

• 220 seats on Ensemble Pro Dialer, 96 seats on Concerto Dialer  and 48 seats on Touchstar Dialer.
  
  
• Meridian 61C and Tadiran's Coral II switch with capacity of 400 terminals..
  
  
• Starbase 2000 Plantronics Phones with Binaural noise cancellation headsets.
  
  
• Nortel Passport 7480 at ATL and ALCATEL 7270 MSC at NY on the WAN Link..
  
  
• Restorable IPLC link 2Mbps for New York and ATLANTA.
  
  
• Intelligent Database for unified knowledge management.
  
  
• Redundancy on LAN for data and voice.
  
  
• Compaq,  IBM 345 Servers and SUN Servers.
  
  
• EMC Storage with Tandberg's Autoloader and Veritas Backup Solution.
  
   

[ Core Deployment | Contact Center | Reporting | Redundancy | Power Backup |
Disaster Recovery | Scalability | We use | Security Control ]