Scalability

Our modular design lends itself to easy scalability. Additional systems can be created instantly by replicating components and existing systems can be expanded to handle heavier call loads instantly by only installing more components...

Contact Centers

ASPECT Software™ formerly Concerto Software (merger of Davox Corporation and CELLIT technology) is a Customer Interaction Management (CIM) solution. Concerto enables us to effectively manage CSR interactions with customers...

Security Control

Silgate follows ISO 9001:2000 Industry practice for the Protection and security of client information at our contact Center. The facility is well protected by round-the-clock Security guard, Closed circuit surveillance cameras, Swipe card based Access...

Power Backup

The UPS area is the power source of the Contact Center and has two power feeds of 75kvA from separate sources into the building. UPS, in combination with our battery and diesel generators, mitigates the potential of any interruption in business.

Welcome to SILGATE SOLUTIONS

Silgate is one of India's leading IT solutions company offering international call center, offshore outsourcing, software development, web development, healthcare IT solutions, healthcare IT services and more. The company offers end-to-end IT solutions covering a wide range of industry verticals and the service portfolio encompassing all inbound, outbound, data conversion, data processing and data management services.

Sligate is an ISO 9001:2000 certified IT solutions company equipped with the state-of-art development and contact center facilities in Mumbai, the commercial capital of India, integrating voice, data, facsimile, image and video channels at the agent desktop to transform customer interactions into an "Experience of Delight" for its client customers.

Scalability

Contact Centers

Security Control

Power Backup

Welcome to SILGATE SOLUTIONS

BPO Services

KPO Services

CIS Services

Software Development